Reliable Smart Home Support for Homeowners
Our professional smart home service plans are designed to provide Utah homeowners with fast and reliable support for their home technology systems.

Smart Support That Fits Your Life

Rapid response. Get a response from Ratio AV’s tech support team in as little as 10 minutes.

Nights and weekends. We offer on-site visits in during evenings and weekends, so issues never linger.

24/7 remote troubleshooting. Reach a service technician 24/7 to begin resolving your issue without delay.

System monitoring. We are able to proactively monitor the health of your smart home system.
Trusted Smart Home Support Team

Friendly & Effective Remote Support
When something goes wrong, help is just a call or email away. In as little as 10 minutes, our remote support team will get to work on resolving your issue. Our specialists are trained to identify and solve common technology failures without needing to step foot in your home.


Reliable On-Site Support in Utah
For issues that require an in-person visit from our technicians, you’ll receive prioritized on-site service from a team that already understands your system. We arrive briefed, prepared, and ready to get your smart home back on track.
A Service Experience That Puts You First
Rapid Resolution
Our home automation support plans offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our on-site support team will follow up within the hour —fully briefed and ready to go. Our expert service experience is designed to get you back on track as quickly as possible.

Always Available. Always Professional
No more waiting or rescheduling. As a smart home support plan member, you receive priority scheduling and access to on-site support on nights and weekends for urgent issues. Enjoy the peace of mind that comes with knowing that professional help is always available when you need it.

System Health Monitoring.
Wouldn’t it be nice if someone could remotely monitor the health of your system and alert you to any problems before they become an inconvenience? The Ratio AV service team can do just that. Our team monitors your system remotely to catch issues before they disrupt your life. Many problems can be resolved with a quick reboot—no need to wait for a service visit.

Exclusive Service Discounts
Enjoy preferred labor rates and member-only savings. Our efficient service platform allows us to pass cost savings directly to you in the form of preferred labor rates and other exclusive service discounts.

Experience Better Home Automation Support
Minimize downtime and enjoy your Utah smart home to its fullest with our dedicated support and service plans. Contact us today - our expert team can answer any questions you might have and help you select the right support plan for you.